Dear KuCoin Users,

In order to provide better services, we have upgraded our Online-Chat Channel. Starting March 3, 2023, the exclusive channel will be merged with the Online Chat in our Help Center.

Access to the old exclusive channel will be canceled following the update. If you have any questions and need to contact our customer service, please go to Help Center >> Online Chat. (VIP users will get to enjoy our high-priority services)

We will continuously optimize our customer services for better user experience.

Thank you for your support!

The KuCoin Team

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