Dear KuCard Users,

We are pleased to inform you that the technical difficulties we were experiencing with our 3D Secure One Time Password (OTP) system have been resolved. You can now continue to use your KuCard for online transactions requiring 3D Secure authentication.

Our technical team has worked diligently to address the issue and ensure the system is functioning properly. We appreciate your patience and understanding during this time.

As always, please remember never to share your OTP with anyone. Our team will never ask for your OTP over the phone, via email, or through any other communication method.

If you encounter any issues or have any questions, please do not hesitate to contact our customer service team.

Thank you for your continued trust in KuCard.

Best Regards,

The KuCoin Team